New students: these students are starting their studies from the beginning for the first time. They may have recognised credits or not.

New SIIU students: these students are starting their studies from the beginning, registering on a programme for the first time and, in accordance with SIIU criteria, may have fewer than 10 credits (for a Master's) or 30 credits (for an undergraduate programme) recognised. This set of students may also be referred to as the optimum new entry group. 

Registered students: these students have an active registration on a programme for an academic year. This set of students may also be referred to as the total student population.

• Registration reservations are not included (due to the students awaiting a place at another university or credit recognition)
• Registration cancellations are not included
• Students with unpaid debts are not included

Graduates: these students have passed (passed or accredited) all credits required for the degree programme and have, therefore, finished their course regardless of whether they have requested their degree certificate be issued or not.

Final drop-out rate: the percentage of students from a new entry cohort that, without graduating, have not re-registered on the degree or any other programme, either at this university or at any other insitution in Spain, for two academic years in a row.

Graduation rate (RD 1393/2007) is defined as the percentage of students from an entry cohort that finish their programmes in the theoretical planned timeframe for the curriculum, or within an additional academic year. The reference population is the New Full-time SIIU Student Group.

The efficiency rate is defined as the percentage ratio between the total number of credits passed by students throughout the registered programme from which they have graduated, and the total number of credits they effectively registered for. The reference population is the optimum group.

Success rate: the percetage ratio between the number of passed credits and the number of credits taken for assessment.

Performance rate: the percentage ratio between the number of credits passed and the number of credits registered for.

Sources:

• Survey of student satisfaction with the study programme
• Survey of satisfaction and identification of needs of the teaching and research staff (PDI)
• Biennial survey of satisfaction and identification of needs of the administrative and service staff (PAS) who have supported the undergraduate and postgraduate studies.

Items rated on a scale of 1 to 4, where 1 means ‘not at all satisfied’ and 4 means ‘very satisfied’.